Popular Move are members of the The Property Ombudsman redress scheme. The Property Ombudsman’s Codes of Practice for Residential Estate Agents and Residential Letting Agents have been approved by the Trading Standards Institute
The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 29 years and provides consumers with a free, impartial and independent alternative dispute resolution service.
A copy of our in house complaints procedure can be downloaded here.